By purchasing merchandise from the Bunny Bumm Website, you agree to be bound by these terms and conditions ("Sale Terms" or "Agreement").
Placing an order online
To order online, add at least one product to your shopping bag and then complete your order by clicking CHECKOUT. Orders and requests are subject to verification and acceptance before shipping.
An order confirmation with the order number will immediately appear in the same window after you submit your order. Shortly after, you’ll receive an order confirmation email which will include your order number (the same number that appeared on our website after successful submission of an order), the details of the products and corresponding prices, any credits or promotional discounts, taxes, shipping charges (if applicable), your ship-to and bill-to information, and the ship method.
You can check the status of your order anytime by creating an account and logging in, or visiting the Order Status page and providing the email address used during checkout and the order number you received via email. To create an account, click here. You’ll receive a second email with tracking details when your order has shipped.
You can access your order history, check out faster, save frequently used address, and more all in your online account.
We currently accept Visa, MasterCard, American Express®, and Discover Card. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.
For your security, Bunny Bumm may require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express, and Discover credit cards. See below for help with credit card identification numbers.
Visa/MC/Discover Card Customers:
Your Security Code/CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number). Visa/MC/Discover customer CIDS are 3 digits.
American Express Customers:
Your Security Code/CID (Card Identification Number) is a 4-digit number on the front of the card, ABOVE the embossed (raised) credit card account number. This number is referred to as the "Security Code." American Express customer CIDs are 4 digits.
The amount of your order is held on your debit card and the debit card owner does not have access to these funds until the hold is taken off. Holds usually last 3-5 business days and may vary with your financial institution. Holds are usually taken off within 3-5 business days. Policies differ from bank to bank. Call your financial institution for more details.
Online credits are automatically applied to your order as the first method of payment. There are no codes to remember or numbers to type. Online credit is not redeemable or exchangeable for cash and cannot be used at our retail stores. Online credits can be issued to gift recipients in lieu of a credit or product return.
eGift Cards are virtual cards with a 12-digit alphanumeric code. You can pay for your order with an eGift Card and you can use up to one per order. Bunny Bumm eGift cards can not be currently purchased in any denomination.
PayPal enables individuals with PayPal accounts to pay with your credit card, debit card, bank account, or PayPal account balance for purchasing orders on bunnybumm.com.
Amazon Pay enables Amazon customers to use the payment methods stored in their Amazon.com account as an alternate method for purchasing orders on bunnybumm.com.
Checks & Money Orders
Bunny Bumm does not accept personal checks or money orders as a form of payment for online orders.
Fraud Protection Program
All payment forms are subject to verification and review by Bunny Bumm. Bunny Bumm reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.
Cancel or Change Order
To change or cancel an order, please contact us via email or phone. If your order has already shipped, you can process it for a return or exchange.
We collect local and state sales tax on orders shipped within the U.S. if applicable. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation email and order details online.
Stored Payment Methods
Stored payment methods allow you to save your credit card information in a secure, online vault for quicker and easier checkout on future orders. To view and/or remove any saved payment methods, login to the Bunny Bumm account. Note that stored payment methods cannot be updated; only removed.
You can contact us by the Contact Us page or:
Phone number: +1 (917) 740-9181
Mail: 1504 Bay Rd 1511, Miami Beach, FL 33139