We hope you love and enjoy your purchase, but if you want to return your item(s), you have 30-days from the delivery date, free of charge, to return and receive a full refund or store credit. You will receive a free shipping label and instructions on how to return your item(s).

If you have any questions, please contact us at orders@bunnybumm.com.

To start a return, please visit our Returns Page.


To keep providing you with free and easy returns, refunds will only be issued for items that haven’t been used or worn, are returned in their original packaging, condition, unwashed, and with all tags/labels attached

Exceptions / Non-Returnable Items

To ensure the protection of our customers, and for sanitary reasons, personal or intimate-use items, such as underwear, and socks, are not eligible for returns/refunds.

Clearance, BOGO, items purchased using discount/promo codes requiring a minimum purchase amount, or similar offers, are not eligible for refunds. You may request store credit, received in the form of a discount code for the amount paid for these items.

Shipping fees are non-refundable

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you.


If you are not satisfied with your product, you can also exchange it for another size or product. Contact orders@bunnybumm.com for more information.

Processing Time

Please allow 5-7 business after mailing your item(s) for us to receive, inspect and process your return.