SHIPPING POLICY

PROCESSING TIME

All orders will be processed and shipped within 1-3 business days after receipt and processing. We use DHL eCommerce, USPS, or ePacket for delivery, depending on the location and fastest service available.

Order cutoff time: 8:00 PM EST Monday through Sunday.

TRACKING

We provide tracking numbers for all shipments, so you can easily track your order every step of the way.

Track your order in the Order Track page

SHIPPING RATES

We offer affordable shipping rates based on the total order amount.

Standard Shipping: $4.99 for orders under $50 USD (pre-tax).

FREE Shipping: for orders above $50 USD (pre-tax).

To check the shipping charges that apply to your order, simply start the checkout process. At the checkout page, the shipping costs will be automatically calculated based on the purchase amount.

Shipping rates are the same for all countries we ship to.

SHIPPING TIME

For U.S. orders with the "Fast Ship" badge, the estimated delivery time is 3-5 days after processing. For regular items shipped in the U.S. and international shipping, the estimated delivery time is 7-21 calendar days after processing.

Please note that customs and courier delays may occur, and customs duties/fees/VAT are the customer's responsibility.

WHERE DO WE SHIP TO?

We ship to various countries, including the United States and the following:

Åland Islands, Albania, Andorra, Armenia, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Argentina, Bolivia, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Mexico.

Our products are stocked and fulfilled in Miami Beach, FL, or through our fulfillment partners in California, New York and worldwide.

INTERNATIONAL SHIPPING TAXES AND DUTIES

Your package may be subject to taxes and duties imposed by the destination country. Bunny Bumm is not liable for any additional charges incurred. Customs regulations vary by country, and you must comply with all laws and regulations.

U.S. SHIPPING POLICY

Please provide a full address, including home, street address, Zip code, and valid telephone number or email address. P.O. Box addresses may experience delays and are not covered by our Service Guarantee.

INTERNATIONAL SHIPPING POLICY

Your shipping and billing address must be the same. We only ship to the billing address. International orders can checkout using credit cards with AVS or PayPal.

HOLIDAYS OBSERVED

We ship packages on business days. Holidays observed include:

  • New Year’s Day
  • Martin Luther King’s Birthday
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Day After Thanksgiving Day
  • Christmas Day

LOST ITEMS

We are not responsible for lost or stolen items. If you provide an incorrect or incomplete address, we won't take responsibility for shipping costs. False claims of missing packages won't be honored.

RETURN SHIPPING

We accept returns, but damaged, opened, or used items cannot be returned. Return shipping is free. Please read our returns and exchanges policy.

Note: If you order two (2) or more of the same item or add an item to your order and qualify for free shipping but then request a return, the shipping fee waived at the time of purchase will be deducted from your refund.

CONTACT INFORMATION

If you have any issues after your order is placed, please email us at orders@bunnybumm.com or contact us by phone or through our Contact Us Page.